Frequently Asked Questions

Where is Northpointe Storage located?
Find Northpointe Storage at 17903 Shaw Road, Cypress, TX 77429.
When can I access my belongings?
Our gate access hours are 6 am to 10 pm Sunday - Saturday.
How do I contact a staff member or manager?
Fill out the contact form, call or stop by the office during business hours.
What are the office hours?
The office is open Monday - Friday, 9 AM to 5 PM, Saturdays, 10 AM to 2 PM, and Sundays by appointment only.
Do you offer climate-controlled storage units?
Yes, we do. We offer climate-controlled units in a variety of sizes. These units are ideal if you want to store weather-sensitive items such as household appliances and wine collections long-term. No damage from intense temperatures and humidity levels.
Am I required to store with Northpointe Storage long-term?
You’re never required to store with Northpointe Storage long-term since we offer flexible month-to-month leases.
What types of parking do you offer?
Our facility is equipped with open, covered and enclosed parking spaces for RVs, boats, and other vehicles. For vehicle storage, you must have an updated registration and insurance.
How do I pay my monthly storage bill?
Our online bill pay system makes it easy to pay your storage bill online within a few minutes. Or if you prefer you can pay by phone, mail and in-person in addition to the online payments.
Am I able to purchase boxes and other storage supplies?
We have boxes, tape, bubble and packing wrap, mattress and furniture protectors, locks, and much more available for purchase.